Mastering the Requirements Process: Getting Requirements Right, Third Edition, sets out an industry-proven process for gathering and verifying requirements, regardless of whether you work in a traditional or agile development environment. In this sweeping update of the bestselling guide, the authors show how to discover precisely what the customer wants and needs, in the most efficient manner possible.
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Suzanne Robertson and James Robertson have, over many years, helped hundreds of companies improve their requirements techniques and move into the fast lane of system development. Their courses and seminars on requirements, analysis, and design are widely praised for their innovative approach. The Robertsons are principals of the Atlantic Systems Guild, a well-known consultancy specializing in the human dimensions of complex system building. They are also the coauthors of Requirements-Led Project Management